Job Description
Join our dynamic team at Coastal Breeze Solutions where we value flexibility and growth! We're seeking enthusiastic Entry-Level Customer Service Specialists for evening shifts in Long Beach, CA. This is your opportunity to launch your career in a supportive environment with competitive pay and work-life balance. Enjoy a modern workplace culture focused on professional development while serving our diverse clientele. Perfect for students, career changers, or anyone seeking a rewarding evening schedule.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently using our CRM system
- Process orders, returns, and exchanges accurately
- Update customer records and maintain detailed documentation
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and quality standards
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and typing skills
- Strong verbal communication abilities
- Ability to work independently in a team environment
- Customer service mindset with problem-solving aptitude
- Reliable transportation to evening shifts
- Flexible schedule availability (evenings and weekends)
- No prior experience necessary – training provided