Job Description
Join FlexiCare Solutions as an Entry-Level Customer Service Specialist and enjoy the perfect work-life balance with our flexible part-time schedule! We're seeking motivated individuals to provide exceptional support to our growing client base in Jacksonville, FL. This role offers remote-friendly options and on-the-job training to kickstart your career in customer service.
Why FlexiCare Solutions? We pride ourselves on fostering a supportive environment where your growth matters. With competitive pay, comprehensive benefits for part-time staff, and opportunities for advancement, this is your chance to build a rewarding career while maintaining flexibility.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve technical issues and process transactions efficiently
- Maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Contribute to process improvement initiatives
- Complete training modules to enhance product knowledge
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent verbal and written communication skills
- Basic computer proficiency and typing ability
- Strong problem-solving abilities
- Ability to work independently with minimal supervision
- Reliable internet connection for remote work options
- Previous customer service experience is a plus