Job Description
Join our dynamic team as an Entry Level Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences during evening and weekend shifts in our vibrant Boston retail environment. Perfect for students or career changers seeking flexible hours, this role offers growth opportunities while serving our diverse community. Enjoy competitive pay, comprehensive training, and a supportive workplace culture that values your unique talents.
Responsibilities
- Provide exceptional customer service through in-person and digital channels during evening/weekend hours
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with inventory management and visual merchandising tasks
- Resolve customer inquiries with professionalism and product knowledge
- Collaborate with team members to ensure seamless store operations
- Uphold brand standards and safety regulations at all times
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (currently enrolled students encouraged)
- Strong communication and interpersonal skills
- Reliable evening/weekend availability (must work 3-4 shifts weekly)
- Basic math proficiency for transaction handling
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and customer-first mindset