Job Description
Are you looking for a rewarding career that fits your schedule? Apex Support Solutions is currently hiring Entry Level Customer Service Representatives for our El Paso, Texas location.
We are specifically looking for candidates available for Evening and Weekend shifts. This is a fantastic opportunity for recent graduates or anyone looking to enter the corporate world without prior experience.
Why join us?
- Competitive hourly pay ($18 - $22/hr)
- Flexible scheduling options
- Comprehensive training program
- Health benefits for full-time hours
Responsibilities
- Manage a high volume of inbound and outbound customer inquiries via phone and email.
- Resolve customer issues and complaints with patience and professionalism.
- Document customer interactions and feedback accurately in the CRM system.
- Collaborate with the support team to improve service processes.
- Provide product information and technical assistance to clients.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer proficiency and typing skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Strong verbal and written communication skills.
- Problem-solving mindset and a customer-first attitude.