Job Description
We are seeking motivated and friendly Entry Level Customer Service Representatives to join our growing team in Tampa, Florida. If you are looking for a flexible opportunity with room for growth and competitive pay, we want to hear from you. We offer evening and weekend shifts to accommodate your lifestyle.
Why Join Us?
- No Experience Required: We provide comprehensive paid training to get you up to speed.
- Flexible Schedules: Choose from various evening and weekend shifts to fit your needs.
- Career Growth: Opportunities for advancement within the company.
- Competitive Pay: Earn $18.00 - $22.00 per hour based on performance.
As a Customer Service Representative, you will be the first point of contact for our valued clients, ensuring they have a positive experience with our brand. If you have excellent communication skills and a passion for helping others, this is the perfect place to start your career.
Responsibilities
- Answer incoming customer calls and emails in a timely and professional manner.
- Resolve customer inquiries and complaints with patience and accuracy.
- Process orders, returns, and exchanges efficiently.
- Update customer records with accurate information in our CRM system.
- Collaborate with team members to improve overall service standards.
- Identify opportunities to cross-sell products or services.
Qualifications
- High school diploma or GED equivalent required.
- Must be available to work evening shifts (3:00 PM - 11:00 PM) and weekends.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to navigate multiple software applications.
- A positive attitude and a desire to learn new skills.
- Ability to work in a fast-paced, team-oriented environment.