Job Description
Join FlexiWork Solutions as an Entry Level Customer Service Representative and enjoy the perfect work-life balance with our flexible part-time schedule! We're seeking motivated individuals in Miami to provide exceptional support to our diverse client base. This role offers remote options and training, making it ideal for students, career changers, or anyone seeking flexibility. Grow your professional skills while contributing to a dynamic team environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process orders and update customer records
- Collaborate with team members to improve service quality
- Meet performance metrics for response times and resolution
- Document interactions accurately in CRM systems
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Ability to work independently and manage time
- Customer service mindset with problem-solving aptitude
- Reliable internet for remote work options
- Available 20-25 hours/week with flexible scheduling
- No prior experience required