Job Description
Join Denver's fastest-growing service team! We're urgently seeking Part-Time and Full-Time Customer Service Specialists with flexible schedules. Whether you're a student, parent, or career changer, our adaptable hours (including evenings/weekends) fit your lifestyle. Enjoy competitive pay, comprehensive training, and a supportive culture. No experience required—just your passion for helping others!
Why Choose Us?
• Flexible scheduling options
• Health benefits for full-time roles
• Career advancement opportunities
• Modern downtown Denver workspace
• Paid time off after 90 days
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and maintain accurate records
- Collaborate with team members to resolve complex issues
- Meet performance metrics (average handling time, satisfaction scores)
- Train on company products/services and CRM systems
- Contribute to process improvement initiatives
- Support marketing campaigns during peak seasons
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work independently and in teams
- Basic computer proficiency (MS Office, CRM software)
- Flexibility to work evenings/weekends as needed
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Denver location