Job Description
Join Metro Retail Group's dynamic team as an Entry-Level Customer Service Associate! This part-time position offers an exceptional opportunity to build foundational skills in client relations while contributing to our award-winning retail experience. Located in the heart of Manhattan, you'll work alongside industry professionals in a fast-paced environment that values growth and development. Perfect for students and career changers seeking flexible hours with competitive compensation and potential for advancement.
Responsibilities
- Deliver exceptional in-person customer service at our flagship Fifth Avenue location
- Process transactions accurately using POS systems while maintaining cash drawer integrity
- Assist with inventory management, including stock replenishment and visual merchandising
- Resolve customer inquiries and escalations with empathy and professionalism
- Collaborate with team members to maintain store cleanliness and operational standards
- Participate in ongoing product knowledge training to enhance customer interactions
Qualifications
- High school diploma or equivalent (current university students encouraged)
- 0-2 years of customer service or retail experience
- Strong communication and interpersonal skills
- Basic proficiency with point-of-sale systems and Microsoft Office
- Ability to work flexible shifts including weekends and holidays
- Detail-oriented with excellent organizational abilities
- Professional appearance and positive attitude