Job Description
Join our award-winning retail team in Mesa as a Customer Service Specialist! We're seeking dynamic individuals to deliver exceptional experiences while supporting our growing operations. Full-time and part-time opportunities available with flexible scheduling options.
At Sunrise Retail Group, we invest in our people through comprehensive training programs, competitive benefits, and career advancement paths. Enjoy our modern workspace in Mesa's vibrant retail district with convenient access to public transportation and ample parking.
Responsibilities
- Provide exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy
- Assist with inventory management and visual merchandising
- Collaborate with team members to achieve sales targets
- Train new hires on company procedures and product knowledge
- Maintain a clean, organized, and welcoming store environment
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or retail experience
- Proficiency with POS systems and basic software
- Strong communication and problem-solving abilities
- Flexible availability including evenings and weekends
- Valid Arizona driver's license (for inventory runs)
- Ability to stand for extended periods and lift 25 lbs