Job Description
Join our dynamic team at Milwaukee Solutions Group as an Entry-Level Customer Service Associate! This part-time role is perfect for motivated individuals starting their career journey. You'll gain valuable experience in client relations, problem-solving, and team collaboration while serving Milwaukee's vibrant community. Enjoy flexible scheduling, comprehensive training, and a supportive environment designed to help you thrive. If you're passionate about delivering exceptional service and eager to grow professionally, this is your opportunity to shine!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our CRM system and POS software
- Collaborate with team members to resolve customer concerns efficiently
- Assist with inventory management and store organization tasks
- Document interactions and maintain detailed client records
- Contribute to a positive team environment through active participation
- Adhere to company policies and service excellence standards
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong verbal and written communication skills
- Basic proficiency with Microsoft Office and digital tools
- Ability to work flexible hours including weekends
- Positive attitude and commitment to customer satisfaction
- Detail-oriented with strong organizational abilities
- Previous customer service experience is a plus but not required
- Valid Wisconsin ID and reliable transportation