Job Description
We are seeking a dedicated and energetic Customer Service Specialist to join our growing team in Richmond, Virginia. This is a fantastic opportunity for individuals looking for part-time employment with flexible evening and weekend shifts. As a key member of our store staff, you will be responsible for ensuring our customers have a seamless and positive shopping experience.
In this role, you will work in a fast-paced environment where your attention to detail and customer-centric approach will make a difference. We offer a supportive team culture, competitive pay, and opportunities for growth within the company.
In this role, you will work in a fast-paced environment where your attention to detail and customer-centric approach will make a difference. We offer a supportive team culture, competitive pay, and opportunities for growth within the company.
Responsibilities
- Greet customers warmly upon arrival and provide personalized assistance with product inquiries.
- Process sales transactions accurately using Point of Sale (POS) systems.
- Maintain the sales floor, stock rooms, and fitting areas in pristine condition.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Handle customer returns, exchanges, and complaints with patience and professionalism.
- Assist in inventory management and stock replenishment as needed.
Qualifications
- High school diploma or equivalent (GED).
- Previous experience in retail or customer service is preferred but not required.
- Strong interpersonal and communication skills.
- Ability to work a flexible schedule, including weekends and evenings.
- Basic computer proficiency and math skills.
- Ability to stand for extended periods and lift up to 25 lbs.