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Customer Service 🏢 Part Time ⭐️ Verified

Customer Service Specialist

Baltimore Community Services
Baltimore
Estimated Salary
USD 18 – USD 22
New
Live Update
18 September 2026
Deadline
18 Sep 2027

Job Description

Join our dynamic team at Baltimore Community Services and become the face of excellence for evening and weekend operations! We're seeking passionate individuals to deliver exceptional customer experiences during our peak hours. This flexible role offers competitive pay, comprehensive training, and opportunities for advancement in a supportive environment. Perfect for students, parents, or professionals seeking work-life balance. Apply now to join Baltimore's most trusted service provider!

Responsibilities

  • Deliver outstanding customer service during evening and weekend shifts
  • Process transactions accurately using POS systems
  • Resolve customer inquiries with empathy and efficiency
  • Maintain store appearance and inventory standards
  • Collaborate with team members to ensure seamless operations
  • Adhere to all safety and compliance protocols
  • Support promotional activities and product launches
  • Document customer feedback and service trends

Qualifications

  • High school diploma or equivalent required
  • Minimum 1 year customer service experience preferred
  • Availability for evenings (4 PM - 11 PM) and weekends
  • Strong communication and problem-solving skills
  • Basic proficiency with technology and POS systems
  • Ability to work independently and in a team setting
  • Valid Maryland ID required
  • Background check and drug screen required

Required Skills

customer service cash handling POS systems conflict resolution time management teamwork multitasking

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