Job Description
Join our dynamic team at Austin Community Services! We're urgently seeking enthusiastic individuals for part-time and full-time customer service roles with evening and weekend availability. This is a fantastic opportunity to build your career in a supportive environment while serving our vibrant Austin community. Enjoy competitive pay, flexible scheduling, and comprehensive training.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Handle inquiries, resolve complaints, and process transactions efficiently
- Maintain accurate customer records and documentation
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and maintain confidentiality
- Contribute to a positive team culture during peak evening/weekend hours
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible schedules including evenings, weekends, and holidays
- Proficient with basic computer applications
- Positive attitude and commitment to customer satisfaction
- Reliable transportation to Austin location