Job Description
Are you a proactive problem-solver looking to join a dynamic team in sunny San Diego? Coastal Retail Solutions is seeking a highly motivated Customer Service Representative to join our expanding team. We are looking for individuals who are dedicated, detail-oriented, and eager to grow within a supportive environment.
This role is ideal for candidates seeking a stable full-time position with the flexibility of weekend shifts. We pride ourselves on delivering top-tier service and creating a workplace culture that values our employees' contributions.
Why You'll Love Working With Us:
- Competitive hourly wage and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holiday pay.
- Employee discount program and referral bonuses.
- Modern office equipment and ongoing training opportunities.
Join us in shaping the future of retail in San Diego!
Responsibilities
- Provide exceptional customer service via phone, email, and face-to-face interactions to ensure client satisfaction.
- Process sales transactions, returns, and exchanges accurately using POS systems.
- Assist in maintaining the visual appearance and organization of the sales floor and inventory areas.
- Resolve customer inquiries and complaints efficiently while adhering to company policies.
- Collaborate with the sales team to achieve daily targets and operational goals.
- Perform light administrative tasks such as data entry and filing.
- Ensure a safe and welcoming environment for all customers.
Qualifications
- High school diploma or equivalent required; associate's degree or previous retail experience preferred.
- Strong verbal and written communication skills with a focus on clarity and professionalism.
- Ability to stand for extended periods and lift up to 25 lbs as needed.
- Must be available to work weekends and holidays.
- Basic proficiency with computer systems and point-of-sale software.
- A positive attitude and a willingness to learn new processes.