Job Description
Are you looking for a rewarding career in Houston, TX that offers competitive pay and the flexibility to earn extra cash? Zenith Workforce Solutions is seeking driven Customer Service Representatives to join our dynamic team. We pride ourselves on a modern, supportive work culture that values your contribution and offers clear pathways for professional growth.
Whether you are seeking a full-time career or a part-time role, we provide a comprehensive benefits package and training to ensure your success. Join us and make a difference in our customers' lives while securing your financial future.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat with a focus on speed and accuracy.
- Resolve customer inquiries and issues promptly while maintaining a professional, empathetic demeanor.
- Process orders, returns, and account updates efficiently using our CRM software.
- Document all customer interactions and feedback accurately in our system.
- Collaborate with team leads to identify areas for improvement in service delivery.
- Adhere to all company policies, quality assurance standards, and compliance regulations.
Qualifications
- High school diploma or equivalent required.
- Must be 18 years of age or older.
- Reliable high-speed internet connection and a quiet workspace.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work flexible hours, including evenings and weekends, as needed.