Job Description
Are you looking for a rewarding career with a schedule that fits your lifestyle? Chicago Support Hub is actively seeking motivated individuals to join our dynamic team for our Weekend and Evening shifts. We are committed to excellence and are looking for entry-level talent to help us deliver top-tier service to our clients.
In this role, you will be the first point of contact for our valued customers. You will handle inquiries, resolve issues, and ensure a seamless experience for everyone who walks through our doors or contacts us online. No prior experience is necessary; we provide comprehensive training to set you up for success.
What We Offer:
- Competitive hourly pay starting at $16.00.
- Flexible scheduling (Weekends & Evenings).
- Paid training and clear career progression paths.
- A supportive and inclusive team culture.
Responsibilities
- Greet customers warmly and provide exceptional service with a smile.
- Answer incoming phone calls and emails professionally and efficiently.
- Assist customers with product inquiries, billing questions, and account management.
- Process transactions, handle payments, and manage point-of-sale operations.
- Maintain a clean, organized, and safe workspace.
- Collaborate with team members to meet daily performance goals.
- Document customer interactions accurately in the CRM system.
Qualifications
- High school diploma or GED equivalent (preferred).
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong verbal communication and interpersonal skills.
- Ability to work weekends and evening shifts reliably.
- Proactive problem-solver with a positive attitude.
- Physical ability to stand for extended periods and lift up to 25 lbs.