Job Description
Join our dynamic team at Omaha Community Services and kickstart your career with a flexible evening part-time role! We're seeking enthusiastic entry-level professionals to deliver exceptional customer experiences during evening hours. This position offers competitive pay, on-the-job training, and a supportive environment perfect for students or those seeking work-life balance. Enjoy our modern downtown location with free parking and opportunities for advancement. Apply today and start your journey with us!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve service issues efficiently
- Update customer records in our CRM system with accuracy
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols while maintaining high service standards
- Support cross-departmental projects during evening shifts
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Reliable transportation and punctuality
- Ability to work independently and as part of a team
- Flexibility to work evenings (4 PM - 10 PM) weekends
- No prior experience required - comprehensive training provided