Job Description
We are seeking a dedicated and energetic Customer Service Associate to join our thriving team in Colorado Springs. This is an excellent opportunity for individuals seeking a stable full-time position with the added flexibility of evening shifts. You will be the primary point of contact for our valued customers, ensuring they leave with a smile and a positive impression of our brand.
Why You'll Love Working Here:
- Competitive Pay: $19.00 - $24.50 per hour based on experience.
- Work-Life Balance: Focus on evening shifts allows you to enjoy your mornings and afternoons.
- Benefits Package: Medical, dental, and vision insurance for full-time employees.
- Growth Opportunities: Clear pathways for career advancement within the company.
Join us in the beautiful city of Colorado Springs and be part of a team that values excellence and community.
Responsibilities
- Greet and assist customers with a friendly, professional demeanor upon arrival.
- Process transactions accurately at the point of sale, handling cash and card payments with precision.
- Resolve customer inquiries, complaints, and issues efficiently to ensure high satisfaction rates.
- Maintain the sales floor in pristine condition, ensuring inventory is organized and displays are appealing.
- Collaborate with the evening team to ensure seamless store operations and security.
- Assist in unloading deliveries and restocking merchandise as needed.
- Stay updated on product knowledge and promotional events to effectively inform customers.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in retail or customer service is preferred but not mandatory.
- Strong verbal communication and interpersonal skills are essential.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic computer proficiency and familiarity with POS systems.
- Ability to stand for extended periods and lift up to 25 lbs.