Job Description
Join our dynamic team at Fresno Community Services as a Customer Service Associate! This evening part-time position offers flexible hours (4:00 PM - 9:00 PM, 3 days/week) perfect for students or those seeking work-life balance. We provide comprehensive training, a supportive environment, and opportunities for growth. Enjoy competitive pay, free parking, and a 20% discount on all services. Help us make a positive impact in our community while building valuable professional skills.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using our point-of-sale system
- Manage facility reservations and scheduling for community events
- Assist with inventory management and basic administrative tasks
- Collaborate with team members to maintain a clean, organized workspace
- Address customer inquiries and resolve issues promptly
- Support community outreach programs during evening events
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office suite)
- Ability to stand/walk for extended periods
- Reliable transportation and punctuality
- Positive attitude and customer-focused mindset
- Availability for evening shifts (Mon/Wed/Fri or Tue/Thu/Sat)
- No prior experience required – training provided