Job Description
Join Urban Retail Partners as a Customer Service Associate and become the face of our premium shopping experience in Boston's vibrant Seaport District. We're seeking dynamic individuals who thrive in fast-paced environments and embody our commitment to exceptional service. This flexible role offers weekend schedules with potential for full-time growth, perfect for students and professionals seeking work-life balance. Enjoy competitive hourly pay, generous employee discounts, and a supportive team culture that values your contributions.
What We Offer:
- Flexible weekend shifts (Sat/Sun) with weekday availability options
- Starting at $18/hour with quarterly performance reviews
- Comprehensive product training and career development
- Health benefits for full-time transition candidates
- Employee discounts at all partner locations
Responsibilities
- Deliver exceptional customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory and merchandise presentation according to brand standards
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to achieve store sales targets
- Participate in store opening/closing procedures including safety checks
- Contribute to a positive team environment through proactive communication
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years retail or customer service experience preferred
- Availability to work weekends and holidays consistently
- Strong communication skills with attention to detail
- Basic math proficiency for cash handling and inventory
- Ability to stand for extended periods and lift up to 25 lbs
- Proficiency with mobile POS systems and basic technology
- Positive attitude and commitment to teamwork