Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist in vibrant San Jose! We're seeking energetic professionals to deliver exceptional weekend experiences for our high-end clientele. Enjoy competitive pay, flexible scheduling, and a dynamic retail environment while working with premium brands. This role is perfect for students, parents, or professionals seeking weekend-only hours with growth opportunities.
Why You'll Love Working With Us:
- Premium retail environment with industry-leading brands
- Weekend-only schedule (Sat-Sun) with no weekday commitments
- Comprehensive training and development programs
- Employee discounts on all products
- Collaborative team culture focused on work-life balance
Responsibilities
- Deliver exceptional customer service and brand experiences during weekend shifts
- Process transactions using POS systems with 100% accuracy
- Assist with inventory management and visual merchandising
- Resolve customer inquiries and escalations with professionalism
- Collaborate with weekend team to maintain store standards
- Participate in weekend sales events and promotions
- Contribute to weekend store closing procedures
Qualifications
- Previous retail or customer service experience preferred
- Availability to work Saturdays and Sundays (8am-6pm shifts)
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Ability to stand for extended periods and handle physical merchandise
- Professional appearance and positive attitude
- Flexibility to adapt to changing weekend schedules
- Must be 18+ years old with valid work authorization