Job Description
Join our dynamic team at El Paso Community Services! We're seeking enthusiastic Customer Service Associates to deliver exceptional support to our diverse community. Enjoy flexible evening and weekend schedules while making a real impact. This role offers competitive pay, comprehensive training, and a supportive environment perfect for students, parents, or career changers. No prior experience required—just a positive attitude and commitment to excellence.
Responsibilities
- Provide exceptional in-person and phone customer support with empathy and professionalism
- Process transactions accurately using POS systems and maintain organized records
- Assist with facility operations including event setup, inventory management, and safety protocols
- Resolve customer inquiries promptly and escalate complex issues to supervisors
- Collaborate with cross-functional teams to ensure seamless service delivery
- Support community outreach programs during weekend events
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills in English and Spanish (bilingual preferred)
- Availability for evening shifts (4 PM - 10 PM) and weekends
- Basic computer proficiency with willingness to learn new systems
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Texas ID and reliable transportation
- Pass background check and drug screening