Job Description
Join Portland's premier retail destination where exceptional service meets vibrant community engagement! We're seeking dynamic Customer Experience Specialists to join our team in the heart of downtown Portland. Whether you're looking for flexible part-time hours or a full-time career path, we offer competitive pay, comprehensive benefits (for full-time), and a culture that celebrates innovation and inclusivity.
Our ideal candidates thrive in fast-paced environments, possess natural problem-solving abilities, and share our passion for creating memorable customer interactions. Enjoy perks like employee discounts, professional development programs, and opportunities for advancement within our growing retail ecosystem.
Responsibilities
- Deliver exceptional in-person and digital customer experiences through personalized service
- Process transactions efficiently using POS systems while maintaining cash accuracy
- Manage inventory control, restocking, and visual merchandising standards
- Resolve customer inquiries and complaints with solution-oriented approaches
- Collaborate with team members to achieve sales targets and operational goals
- Participate in seasonal promotions and store events
- Maintain strict adherence to safety and loss prevention protocols
Qualifications
- 1+ years retail or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible schedules including weekends/holidays
- Basic math proficiency for transaction handling
- Proficiency with point-of-sale systems and retail software
- High school diploma or equivalent required
- Positive attitude and ability to thrive in team environments