Job Description
Join a Team That Values Your Time and Flexibility
We are seeking dedicated professionals to join our Jacksonville operations team for our high-impact evening shift. If you are looking for a flexible schedule that allows you to balance your lifestyle while earning a competitive income, this is the perfect opportunity for you. We prioritize work-life balance and offer a supportive environment for our evening staff.
Why Apply?
- Competitive hourly pay ($18.00 - $22.00)
- Flexible evening hours to fit your lifestyle
- Opportunity for career growth within the company
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and empathy.
- Resolve complex customer issues efficiently to ensure high satisfaction scores.
- Accurately document all customer interactions and transactions in our CRM system.
- Collaborate with the morning shift team to ensure seamless service continuity.
- Identify opportunities to upsell products or services to existing clients.
- Adhere to all company policies, procedures, and safety guidelines.
- Maintain a high level of product knowledge to answer technical questions.
Qualifications
- High School Diploma or GED equivalent required.
- Minimum of 1 year of experience in customer service or support.
- Strong verbal and written communication skills.
- Proficient in using computer systems and Microsoft Office Suite.
- Must be available to work evenings, specifically between 4:00 PM and 12:00 AM.
- Reliable transportation and a valid driver's license.
- Ability to remain calm and professional under pressure.