Job Description
Join Coastal Retail Solutions as a Customer Experience Specialist and become the face of innovation in Jacksonville's thriving retail sector! We're seeking dynamic individuals to deliver exceptional service while supporting our mission to redefine customer engagement. Enjoy flexible scheduling, competitive compensation, and a vibrant team environment where your growth is prioritized.
Responsibilities
- Deliver personalized customer consultations and product demonstrations
- Process transactions accurately while maintaining loss prevention protocols
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to achieve daily sales targets
- Maintain visual merchandising standards and inventory accuracy
- Utilize CRM systems to track customer interactions and preferences
- Participate in ongoing product knowledge training
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Exceptional verbal communication and active listening skills
- Proficiency with POS systems and basic office software
- Ability to work flexible shifts including weekends and holidays
- Strong problem-solving abilities with a solutions-oriented mindset
- High school diploma or equivalent required
- Valid Florida driver's license (for occasional store transfers)