Job Description
Are you searching for weekend part-time jobs in Indianapolis that offer flexibility and professional growth? Horizon Retail Solutions is seeking a dedicated and enthusiastic Weekend Customer Service Associate to join our high-performing team. If you thrive in a fast-paced environment and enjoy helping others, we want to meet you.
In this role, you will be the face of our brand during our busiest weekend shifts. We offer a supportive culture, competitive pay, and opportunities for advancement. Join us in delivering exceptional service to the Indianapolis community every Saturday and Sunday.
Responsibilities
- Provide exceptional customer service to all patrons by greeting them warmly and answering inquiries about products and services.
- Process sales transactions accurately and efficiently using our POS systems, ensuring all receipts and documentation are handled properly.
- Maintain a clean, organized, and safe store environment, including stocking shelves and organizing merchandise displays.
- Assist in inventory management by performing cycle counts and reporting discrepancies to the management team.
- Resolve customer complaints or issues with patience and professionalism, escalating complex matters when necessary.
- Cash handling duties, including balancing the cash drawer at the end of each shift.
- Collaborate with team members to ensure seamless operations during peak weekend hours.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service or retail is preferred but not required.
- Must be available to work weekends, specifically Saturday and Sunday shifts.
- Strong communication skills with the ability to interact positively with a diverse customer base.
- Basic math skills for accurate cash handling and transaction processing.
- Reliable transportation and punctuality are essential.
- Ability to stand and move around the sales floor for extended periods.