Job Description
Are you seeking a flexible schedule that fits your lifestyle while maintaining a high-impact career? Apex Digital Systems is currently hiring a Weekend IT Support Specialist in Atlanta, Georgia. This is an immediate hire opportunity for a detail-oriented professional who thrives in a fast-paced environment.
Join our elite technical team and enjoy the benefits of part-time work, including competitive pay, comprehensive training, and the chance to work with cutting-edge technology. If you are ready to advance your career on your own terms, apply today.
Responsibilities
- Provide expert technical support for hardware and software issues to internal staff.
- Manage and resolve helpdesk tickets efficiently within established Service Level Agreements.
- Perform routine system maintenance, updates, and backups on weekends.
- Deploy and configure new workstations, laptops, and peripherals.
- Troubleshoot network connectivity issues and printer functionality.
- Document all technical issues, resolutions, and user interactions in the knowledge base.
- Collaborate with the full-time IT team to ensure business continuity during off-hours.
Qualifications
- Associate degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Minimum of 1-2 years of experience in IT support or helpdesk roles.
- Strong working knowledge of Windows and Mac OS operating systems.
- Familiarity with remote access tools and ticketing systems (e.g., JIRA, ServiceNow).
- Excellent verbal and written communication skills.
- Ability to work weekends (Saturday and Sunday) and holidays as required.
- Proven problem-solving skills with a customer-centric approach.