Job Description
Join our dynamic team at Metropolitan Hospitality Group! We're urgently seeking passionate Weekend Hospitality Associates to deliver exceptional guest experiences during evening and weekend shifts. This is a perfect opportunity for students, professionals seeking flexible hours, or anyone wanting to grow their career in DC's vibrant hospitality scene. Enjoy competitive pay, flexible scheduling, and a supportive team environment.
Responsibilities
- Provide exceptional customer service to guests during evening and weekend hours
- Manage front desk operations including check-ins, check-outs, and reservations
- Handle guest inquiries and resolve issues promptly and professionally
- Assist with event setup and venue preparation for weekend functions
- Maintain cleanliness and organization of public areas and facilities
- Collaborate with cross-functional teams to ensure seamless operations
- Process payments and manage cash handling procedures
Qualifications
- Previous customer service or hospitality experience preferred
- Availability to work weekends and evenings (Fri-Sun 4PM-12AM)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and POS system knowledge
- Attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset
- Must be 18+ years old