Job Description
Join our dynamic team at Urban Hospitality Group! We're seeking energetic Weekend Hospitality Associates to create memorable guest experiences in Minneapolis' vibrant downtown. This flexible role is perfect for students seeking weekend hours with competitive pay and a supportive work environment. Enjoy free meals, staff discounts, and opportunities for growth in the hospitality industry.
Responsibilities
- Deliver exceptional customer service in a high-energy hotel lobby setting
- Manage check-in/check-out processes efficiently using property management systems
- Handle guest inquiries and resolve issues with professionalism
- Assist with concierge services and local recommendations
- Maintain cleanliness and organization of public areas
- Collaborate with team members during peak weekend periods
- Process payments accurately and manage cash handling procedures
Qualifications
- Must be available weekends (Saturday/Sunday) with flexible scheduling
- Previous customer service experience preferred but not required
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Positive attitude and teamwork-oriented mindset
- Must be at least 18 years old
- Students welcome - no prior hospitality experience needed