Job Description
Join our vibrant team at Urban Oasis Hotel, where weekend warriors thrive! We're seeking charismatic Hospitality Associates to deliver exceptional guest experiences during peak weekend hours. Perfect for students, artists, or professionals seeking supplemental income with flexible scheduling. Enjoy complimentary meals, staff discounts, and a dynamic downtown Boston environment. No weekends required? Full-time opportunities also available for career growth in luxury hospitality.
Responsibilities
- Deliver personalized guest service across front desk, concierge, and event support functions
- Manage weekend check-in/check-out processes with efficiency and warmth
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues using our premium service standards
- Support weekend events and VIP guest experiences
- Process payments and maintain accurate guest records
- Contribute to weekend safety and security protocols
Qualifications
- Previous customer service or hospitality experience preferred
- Exceptional communication and problem-solving abilities
- Flexible availability including weekends and holidays
- Ability to thrive in fast-paced, high-energy environments
- Basic computer literacy and POS system familiarity
- Positive attitude with a passion for creating memorable moments
- Valid Massachusetts driver's license (if driving required)
- 18+ years of age (for alcohol service handling)