Job Description
Join our dynamic team at Urban Hospitality Group and transform your weekends into rewarding experiences! We're seeking passionate Weekend Hospitality Associates to deliver exceptional guest experiences during peak evening and weekend hours. This flexible role offers competitive pay, growth opportunities, and the chance to work in San Antonio's vibrant tourism scene. Perfect for students, parents, or anyone seeking work-life balance with weekend availability. Enjoy free parking, meal discounts, and a supportive team environment while building valuable customer service skills.
Responsibilities
- Deliver exceptional guest service during evening and weekend shifts
- Manage check-in/check-out processes efficiently
- Respond to guest inquiries and resolve service issues
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain clean, organized, and welcoming public spaces
- Process payments and manage financial transactions accurately
- Adhere to all safety and sanitation protocols
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Availability to work weekends and evenings (Fri-Sun, 4 PM-12 AM)
- Basic computer proficiency and POS system knowledge
- Ability to stand for extended periods and lift 25 lbs
- Valid Texas driver's license (if driving required)
- High school diploma or equivalent
- Positive attitude and problem-solving mindset