Job Description
Join our dynamic team at Urban Hospitality Group, where we're urgently hiring Weekend Hospitality Associates for our premier NYC locations! Perfect for students seeking flexible weekend schedules, this role offers competitive pay, valuable industry experience, and a vibrant work environment. As a key member of our guest experience team, you'll deliver exceptional service while building skills that last a lifetime. No prior experience required – we provide comprehensive training!
Why You'll Love Working With Us:
• Flexible weekend shifts (Sat-Sun)
• Competitive hourly wages + tips
• Student-friendly scheduling
• Professional development opportunities
• Discounts on NYC attractions
Responsibilities
- Deliver exceptional guest service across all touchpoints
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Maintain pristine facility standards and cleanliness
- Collaborate with cross-functional teams during peak hours
- Process payments and maintain accurate transaction records
- Support inventory management and restocking operations
- Uphold brand standards and safety protocols
Qualifications
- Currently enrolled in a college/university program (students welcome!)
- Availability to work weekends (Saturdays & Sundays)
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (POS systems preferred)
- Customer service mindset with problem-solving abilities
- Reliable transportation to downtown Manhattan location
- Positive attitude and team player mentality