Job Description
Join our dynamic team at Nashville Hospitality Group as a Weekend Guest Services Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our peak weekend operations. This role offers perfect work-life balance with Saturday/Sunday shifts, competitive pay, and opportunities for advancement in Nashville's thriving hospitality scene.
What We Offer:
- Flexible weekend schedule (6am-2pm or 2pm-10pm)
- Competitive hourly wages plus tips
- Comprehensive training program
- Employee discounts on dining and entertainment
- Positive, team-oriented culture
Responsibilities
- Provide exceptional customer service to weekend guests
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards and cleanliness protocols
- Assist with event setup and weekend special activities
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexibility to handle multiple tasks during busy periods
- Basic computer proficiency with reservation systems
- Valid Tennessee driver's license (if required for errands)
- Weekend availability is mandatory