Job Description
Join Memphis Hospitality Group as a Weekend Guest Services Associate and become the face of our vibrant downtown experience! We're seeking energetic individuals to deliver exceptional service during peak weekend hours at our premier entertainment venue. This role offers flexible scheduling perfect for students or professionals seeking supplemental income while immersing themselves in Memphis's iconic culture.
Responsibilities
- Provide exceptional customer service to weekend guests and visitors
- Manage ticket sales and venue access with efficiency and accuracy
- Assist with event coordination and crowd control during peak hours
- Handle guest inquiries and resolve concerns promptly
- Maintain a clean and organized guest reception area
- Collaborate with security and event staff for seamless operations
- Process payments and operate POS systems
Qualifications
- Previous customer service experience preferred
- Ability to work weekends and flexible evening hours
- Strong communication and interpersonal skills
- Basic math and cash handling proficiency
- Must be 18+ and eligible to work in the US
- Ability to stand/walk for extended periods
- Positive attitude and Memphis hospitality passion
- Reliable transportation to downtown location