Job Description
Join our award-winning team at Coastal Hospitality Group and become the face of our premium resort experience! We're seeking charismatic Weekend Guest Services Associates to deliver exceptional service during peak weekend operations. This role offers flexible Saturday/Sunday shifts with competitive pay and a vibrant work environment.
As a key member of our guest experience team, you'll create memorable moments for visitors from around the world while enjoying Jacksonville's stunning coastal scenery. Perfect for students, professionals seeking supplemental income, or anyone desiring weekend flexibility without sacrificing career growth opportunities.
Responsibilities
- Deliver exceptional customer service through personalized guest interactions
- Manage check-in/check-out processes efficiently using resort systems
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Uphold resort standards for cleanliness and safety protocols
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in team environments
- Flexible availability for weekend shifts (Sat/Sun)
- Basic computer literacy and POS system knowledge
- Valid Florida driver's license (if required for errands)
- Positive attitude and problem-solving mindset