Job Description
Join our dynamic team as a Weekend Evening Customer Experience Specialist at Urban Outfitters! We're seeking energetic individuals to deliver exceptional service during our busiest weekend hours. This flexible part-time role offers competitive pay and a vibrant work environment in the heart of Philadelphia. Perfect for students, creatives, or anyone seeking weekend work-life balance. Enjoy exclusive employee discounts and be part of a brand that celebrates individuality. Apply now to transform your weekends into rewarding experiences!
Responsibilities
- Deliver outstanding customer service during weekend evening shifts (Fri-Sun 4pm-11pm)
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with visual merchandising and store presentation standards
- Resolve customer inquiries and escalations with empathy and efficiency
- Collaborate with team members to maintain organized stockrooms and sales floors
- Participate in inventory counts and loss prevention procedures
Qualifications
- Previous retail or customer service experience preferred
- Flexible schedule availability including weekends and evenings
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to stand for extended periods and lift 25 lbs
- Passion for fashion and youth culture
- 18+ years old with valid work authorization