Job Description
Join Urban Living Services as a Weekend Customer Specialist and enjoy the perfect work-life balance with our flexible weekend schedule! We're seeking energetic professionals to deliver exceptional service while maintaining control over their weekdays. This role offers competitive pay, growth opportunities, and a supportive environment in the heart of Los Angeles. Perfect for students, parents, or anyone seeking weekend work with minimal weekday commitment.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person
- Manage weekend scheduling requests and resource allocation
- Resolve client inquiries with professionalism and efficiency
- Update and maintain customer relationship databases
- Collaborate with weekday teams to ensure seamless service continuity
- Contribute to weekend service improvement initiatives
- Represent the brand with enthusiasm and integrity
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service experience
- Available Saturdays and Sundays (8am-6pm shifts)
- Strong communication and problem-solving skills
- Proficient with CRM software and MS Office Suite
- Ability to thrive in fast-paced weekend environments
- Valid California driver's license (if travel required)
- Flexible attitude toward changing priorities