Job Description
Join our vibrant team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking enthusiastic entry-level professionals to deliver exceptional experiences during evening and weekend shifts in our Denver flagship store. This role offers flexible scheduling, comprehensive training, and a dynamic environment perfect for students or career-changers. You'll be the cornerstone of our customer journey, representing our brand with passion and professionalism while developing valuable retail and communication skills.
We provide competitive pay, growth opportunities, and a supportive team culture. Whether you're looking to supplement your income or start your career journey, this position offers the perfect blend of flexibility and professional development in Denver's thriving retail landscape.
Responsibilities
- Deliver exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems and handle cash management
- Assist with inventory management, stock rotation, and visual merchandising
- Resolve customer inquiries with empathy and solution-oriented approaches
- Maintain store cleanliness and organized presentation standards
- Collaborate with cross-functional teams to achieve sales targets
- Participate in weekend inventory counts and store preparation
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Excellent verbal communication and interpersonal skills
- Basic math proficiency and comfort with technology systems
- Availability for flexible evening/weekend shifts (Fri-Sun)
- Strong attention to detail and organizational abilities
- Positive attitude with a customer-first mindset
- No prior experience required – comprehensive training provided