Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist in vibrant San Jose! We're seeking energetic professionals to deliver exceptional shopping experiences during evening and weekend shifts. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in our fast-paced retail environment.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions using POS systems while maintaining accuracy
- Assist with inventory management and visual merchandising
- Resolve customer inquiries and concerns with empathy
- Collaborate with team members to ensure seamless store operations
- Maintain clean, organized, and visually appealing sales floor
- Participate in weekend and evening promotional events
Qualifications
- Minimum 1 year customer service or retail experience
- Flexible availability including evenings (4PM-10PM) and weekends
- Proficiency with point-of-sale systems and basic tech tools
- Strong communication and problem-solving abilities
- Ability to work standing for extended periods
- High school diploma or equivalent required
- Valid California driver's license preferred