Job Description
Join our dynamic team at Urban Retail Group, Columbus's premier shopping destination! We're seeking enthusiastic Weekend Customer Service Specialists to deliver exceptional experiences during peak hours. This flexible role offers weekend shifts with optional full-time growth potential, perfect for students, parents, or career changers seeking work-life balance. Enjoy competitive pay, employee discounts, and a vibrant team environment where your contributions make a difference. No nights or required weekdays—weekend availability is essential!
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory counts, restock displays, and maintain visual merchandising standards
- Resolve customer inquiries and escalations with professionalism and empathy
- Collaborate with cross-functional teams to ensure seamless store operations
- Participate in weekend sales events and promotional campaigns
- Uphold brand standards through cleanliness and safety compliance
Qualifications
- Weekend availability (Saturday/Sunday) with flexible weekday hours
- Previous retail or hospitality experience preferred
- Strong communication and conflict resolution skills
- Ability to operate POS systems and basic software
- Attention to detail with cash handling accuracy
- Physical stamina for standing/walking during shifts
- Team-oriented mindset with problem-solving aptitude
- Must be 18+ years old