Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Urban Retail Group! We're seeking energetic professionals to deliver exceptional experiences during our busiest weekend hours. Enjoy flexible scheduling with evening shifts (Fri-Sun, 3pm-11pm) and receive your pay weekly. Perfect for students, side-hustlers, and work-life balance seekers.
Our Washington DC flagship store offers a vibrant work environment with competitive pay, employee discounts, and growth opportunities. If you thrive in fast-paced settings and love helping customers, this role is your gateway to retail excellence.
Responsibilities
- Deliver outstanding customer service across all touchpoints
- Process transactions and maintain accurate cash handling
- Manage inventory and visual merchandising standards
- Resolve customer inquiries with empathy and efficiency
- Collaborate with weekend team to achieve sales goals
- Operate POS systems and handle returns/exchanges
- Uphold store safety and cleanliness protocols
Qualifications
- Previous retail or customer service experience preferred
- Availability for Friday-Sunday evening shifts (3pm-11pm)
- Strong communication and problem-solving skills
- Basic math proficiency for transaction processing
- Ability to work independently and in team settings
- Reliable transportation to DC location
- Positive attitude and customer-first mindset