Job Description
Join Capital City Retail as a Weekend Customer Service Specialist and become the face of our premium shopping experience in downtown DC. We're seeking energetic individuals to deliver exceptional service during our busiest weekend hours. Enjoy competitive pay, flexible scheduling, and a vibrant team environment while exploring DC's iconic neighborhoods on your days off.
Responsibilities
- Provide exceptional in-person customer service and product consultations
- Process transactions using POS systems and handle cash/credit payments
- Manage inventory and maintain visually appealing store displays
- Resolve customer inquiries and complaints with professionalism
- Collaborate with weekend team to ensure seamless store operations
- Execute promotional events and weekend sales initiatives
Qualifications
- Previous retail or customer service experience preferred
- Availability for all weekend shifts (Sat/Sun 10am-6pm)
- Strong communication and problem-solving skills
- Ability to stand for extended periods and handle physical tasks
- Basic math proficiency and cash handling experience
- Positive attitude and commitment to teamwork
- High school diploma or equivalent required