Job Description
Join Urban Retail Hub as a Weekend Customer Service Specialist and kickstart your career in a dynamic retail environment! We're seeking enthusiastic individuals to deliver exceptional customer experiences during our busiest weekend hours. This flexible part-time role is perfect for students, career changers, or anyone seeking weekend work in Boston's vibrant Seaport District. Enjoy competitive pay, comprehensive training, and a supportive team atmosphere while building valuable retail and customer service skills.
Responsibilities
- Provide outstanding customer service through in-person interactions and phone support
- Process transactions accurately using POS systems while maintaining cash handling best practices
- Assist customers with product inquiries, returns, and exchanges
- Support inventory management tasks including receiving and stock organization
- Contribute to a clean, organized, and visually appealing store environment
- Collaborate with team members to ensure seamless weekend operations
- Participate in product knowledge training to stay updated on inventory
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Previous customer service or retail experience preferred but not required
- Strong communication skills and approachable personality
- Basic math proficiency for transaction processing
- Availability to work weekends (Saturday/Sunday) with flexible scheduling
- Reliable transportation to Seaport District location
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to team collaboration