Job Description
Join our dynamic team as a Weekend Customer Service Specialist! We're urgently hiring motivated individuals for evening and weekend shifts in our Detroit retail hub. This is a fantastic opportunity to gain valuable retail experience while enjoying work-life balance. As a key member of our customer experience team, you'll represent our brand with professionalism and enthusiasm. We offer competitive pay, flexible scheduling, and a supportive work environment perfect for students, parents, or anyone seeking supplemental income.
Responsibilities
- Deliver exceptional customer service through in-person and digital channels
- Process transactions accurately using our POS system
- Manage inventory and stock replenishment procedures
- Maintain store cleanliness and visual merchandising standards
- Resolve customer inquiries and escalate complex issues appropriately
- Collaborate with cross-functional teams during peak weekend hours
- Adhere to all safety protocols and company policies
Qualifications
- High school diploma or equivalent required
- Previous retail or customer service experience preferred
- Availability for Friday evenings (4-10 PM) and weekend shifts
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Detroit location