Job Description
Join Urban Retail Group as a Weekend Customer Service Specialist and enjoy the perfect work-life balance! We're seeking energetic professionals to deliver exceptional customer experiences during weekend shifts in our vibrant downtown San Francisco location. This flexible role offers competitive compensation and the opportunity to work in a dynamic retail environment while maintaining your weekday schedule.
Responsibilities
- Provide personalized assistance to customers in-store and via phone/email
- Process transactions accurately using POS systems
- Resolve customer inquiries with professionalism and empathy
- Assist with inventory management and visual merchandising
- Collaborate with team members to maintain store standards
- Support promotional events and seasonal campaigns
- Document customer feedback for service improvement
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in team settings
- Flexible availability for weekend shifts (Sat/Sun)
- Basic math and POS system proficiency
- Positive attitude and problem-solving mindset
- Must be authorized to work in the United States