Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Milwaukee Retail Solutions! We're seeking energetic individuals to deliver exceptional customer experiences during weekend shifts in our vibrant downtown Milwaukee location. This part-time role offers flexible hours and competitive pay in a fast-paced retail environment.
As a key member of our weekend team, you'll be the face of our brand, creating memorable interactions while supporting store operations. Perfect for students, parents, or anyone seeking weekend flexibility with growth opportunities.
Responsibilities
- Provide outstanding customer service across all touchpoints including in-person, phone, and digital channels
- Process transactions accurately while maintaining cash handling procedures
- Manage inventory and stock replenishment during weekend operations
- Resolve customer inquiries and escalations with professionalism
- Collaborate with weekend team to maintain store presentation standards
- Support visual merchandising and promotional activities
- Adhere to all safety and compliance protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities with a customer-first mindset
- Ability to work independently and in a team environment
- Flexible availability for weekend shifts (Saturday/Sunday)
- Basic proficiency with POS systems and digital tools
- Valid state ID and ability to pass background check