Job Description
Join our dynamic team at Metro Retail Solutions! We're urgently hiring Weekend Customer Service Specialists for our Charlotte flagship location. This flexible weekend position offers competitive pay, comprehensive training, and a supportive team environment. Perfect for students, parents, or anyone seeking weekend work with growth opportunities. Enjoy a fast-paced retail setting while delivering exceptional service to our valued customers.
Responsibilities
- Deliver outstanding customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems and handle cash management
- Assist with inventory management, restocking, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Maintain store cleanliness and safety standards throughout shifts
- Collaborate with team members to ensure seamless weekend operations
- Participate in product knowledge training to support customer needs
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Availability to work weekends (Saturdays and Sundays)
- Basic math proficiency for cash handling and transactions
- Reliable transportation to Tyvola Road location
- Ability to stand for extended periods and lift up to 30 lbs
- Must be 18+ years old and authorized to work in the US