Job Description
Join our vibrant retail team as a Weekend Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences during peak weekend hours at our flagship location in downtown San Jose. Perfect for students, parents, or anyone seeking flexible weekend work with competitive pay. Enjoy a dynamic environment where your people skills shine while supporting our fashion-forward clientele.
Responsibilities
- Provide outstanding customer service across all touchpoints including in-person assistance, phone support, and digital inquiries
- Process transactions accurately and efficiently using POS systems
- Manage inventory and maintain visual merchandising standards
- Resolve customer concerns with professionalism and empathy
- Collaborate with weekend team to ensure seamless store operations
- Support promotional events and weekend sales initiatives
Qualifications
- Previous customer service or retail experience preferred
- Exceptional communication and interpersonal skills
- Ability to work weekends (Saturday/Sunday) with flexible availability
- Basic proficiency with POS systems and digital tools
- Strong problem-solving abilities and attention to detail
- Positive attitude and ability to thrive in fast-paced environments
- Must be 18+ with reliable transportation