Job Description
Join our dynamic team at Hospitality Plus Solutions where we're urgently seeking Weekend Customer Service Associates for evening and weekend shifts in Columbus, OH! This is your chance to be part of a fast-paced environment with flexible scheduling and immediate start opportunities. We value your weekend availability and offer competitive hourly rates with growth potential. If you're passionate about delivering exceptional service and thrive in flexible roles, apply today!
Responsibilities
- Deliver exceptional customer service to guests via phone, email, and in-person interactions
- Manage front desk operations including check-ins/outs and reservation management
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and maintenance teams for guest requests
- Handle emergency situations following established protocols
- Assist with event setup and breakdown for weekend functions
- Maintain cleanliness and organization of public areas
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Flexible availability for weekends and evenings (Fri-Sun, 4 PM - 12 AM)
- Previous customer service or hospitality experience preferred
- Strong communication and conflict resolution skills
- Ability to work independently and in team settings
- Basic proficiency with reservation software and POS systems
- Reliable transportation to worksite
- Must pass background check