Job Description
We are looking for motivated individuals to join our dynamic team as Weekend Customer Service Associates. This is an excellent opportunity for students to gain valuable professional experience while enjoying a flexible schedule that fits around your classes.
At MetroConnect Solutions, we pride ourselves on delivering exceptional service. As a Weekend Associate, you will be the first point of contact for our clients, ensuring their needs are met with professionalism and efficiency. If you are tech-savvy, possess a positive attitude, and want to kickstart your career in a thriving city, we want to hear from you.
Responsibilities
- Provide top-tier customer support via phone, email, and live chat during weekend shifts.
- Assist clients with product inquiries, troubleshooting, and account management.
- Process sales transactions and returns accurately and efficiently.
- Maintain a clean, organized, and welcoming physical environment.
- Document customer interactions and feedback in the CRM system.
- Collaborate with the weekday team to resolve complex customer issues.
Qualifications
- Currently enrolled in High School, College, or University (Students Welcome).
- Excellent verbal and written communication skills.
- Basic computer proficiency (Windows, Microsoft Office, Internet).
- Ability to work weekends (Saturday & Sunday) from 9:00 AM to 5:00 PM.
- Reliable transportation or access to public transit in Oklahoma City.
- A high school diploma or equivalent is preferred.